Fiona leads the IPC team as director. She is a very experienced consultant who leads applied research and evaluations, service improvement projects and training programmes for national and local government, health organisations, care providers and the voluntary and community sector. Fiona regularly publishes papers, articles and reports, and is a frequent speaker at national conferences and events. Her specific areas of expertise include commissioning, organisational learning and development, and the use of digital technology and data protection in care.
Fiona is a qualified teacher, facilitator and coach with many years’ experience of leading capability-building programmes and brings a deep understanding of how best to support the development of managers and practitioners in public care. She leads on skills development and training programmes for the Institute. Her capability-building experience ranges across local authorities, the NHS and providers of care and support.
Before joining IPC in 2000, Fiona worked for a not-for-profit community organisation, managing the training department as well as delivering learning support to a wide range of groups. Her career began in the private sector, first as a materials analyst then as a purchasing manager for Bunzl plc.