Data and Cyber Security Programme Case Studies


  • adults
  • older people
  • providers
  • technology

Date: May 2019

Type: Case Studies

As part of the National Cyber Security Programme, the Local Government Association, Care Provider Alliance and Department of Health and Social Care commissioned IPC to undertake a research programme to support the adult social care provider sector to manage the business risks associated with data and cyber security. Read the full report.

The research took place from October 2018 until March 2019 in three local authority areas: North Yorkshire, Central Bedfordshire and the Royal Borough of Greenwich. A representative sample of seventy care providers operating in these areas took part.

These five case studies, written in collaboration with participating providers, illustrate some of the good practice in data and cyber security that we found:

Elizabeth Finn Homes - Controlling and protecting personal and sensitive data in care homes using computer-style terminals called ‘thin client devices’

Elm Lodge and Central Bedfordshire Council - The benefits of the Data Security and Protection Toolkit for social care providers

St Anne’s Community Services - St Anne’s Real Time Recording System (STARRs), working towards a paperless organisation

The Avalon Group - Protecting sensitive and personal data by supplying and locking down staff mobile phones

The Caring Hands - Giving families secure access to support plans and daily notes as part of a comprehensive care planning system