POPPI and PANSI Privacy and Cookie Policy / Terms and Conditions


Terms and Conditions

The use of the Projecting Adult Needs and Service Information System (PANSI) and the Projecting Older People Population Information System (POPPI) is subject to the following terms and conditions.


POPPI and PANSI are intended for use by local authorities, the NHS and other bodies who need to be informed about trends in the population of adults aged 18 and over in England.  They use Office of National Statistics (ONS) population projections and prevalence rates from existing published sources. The data they contain and the copying and printing services they offer are designed to help understanding of future demand for social care. 

When using either the PANSI or POPPI material in any published work, reference must always be made to the relevant system and to the Institute of Public Care (IPC) and ONS as the source of the data. The licence to use either system does not extend to any third party use. Therefore, you may not, for the use by a third party, distribute, modify, copy, transmit, display, reuse, reproduce, publish, license, create derivative works from, transfer, sell or otherwise use content without IPC’s prior written permission.

Intellectual Property

The names, images and logos identifying PANSI and POPPI are proprietary marks of IPC. If you wish to use any of these logos, you must obtain prior approval from the copyright manager by contacting IPC via support@poppi.org.uk.


The https://www.poppi.org.uk/ and https://www.pansi.org.uk/ websites and material relating to ONS information, products and services are provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

IPC does not warrant that the functions contained in the material contained in these sites will be uninterrupted or error free, that defects will be corrected, or that these sites or the server that makes them available are free of viruses or represent the full functionality, accuracy, reliability of the materials.

In no event, will IPC be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from the use or loss of use of, data or profits arising out of or in connection with the use of https://www.poppi.org.uk/ and https://www.pansi.org.uk/.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

The Institute of Public Care (IPC) will be the Data Controller of any personal data that you supply.  This means that we will make the decisions on how your data is used and for what reasons.

What information do we collect?

We collect information about you when you visit this website and voluntarily provide us with personal details in order to register an account.  Primarily we collect this data to identify you in line with the usage policy above.  We also collect information about how you use our website and the pages you access.


Information about your usage of our website is collected using cookies. See our cookie policy for further details of what we are collecting and why.

How will we use this information?

We collect and store information about you in order to administer your access and to contact you about updates to www.poppi.org.uk and www.pansi.org.uk, for marketing purposes or to target users based upon activity.

The tracking information collected by IPC will only be used for internal review, to improve the content of the site or to customise content and/or layout.  It will not be shared with other organisations for commercial purposes.  IPC will only use such information for the purpose as described and will not pass on details to any third party not otherwise stated below unless you have given us permission to do so.  You have a right to access your personal data and to rectify any inaccuracies.

Update emails

Our update emails are distributed using a tool called MailChimp - part of a US based company.  Data stored on our behalf by MailChimp, which is held in the US, complies with the ‘EU Safe Harbor framework’ as set forth by the Department of Commerce, which ensures the practices of US companies comply with UK/EU data protection practices.  More information about MailChimp, the EU/Swiss Privacy Shield, and the GDPR: http://eepurl.com/c567FL.  Personal details are not stored on the Mailchimp servers beyond the duration of an email campaign.

What is our legal basis for processing your personal data?

You consent to providing it to us.

Any information subsequently used (see above) is considered to be in the legitimate interests of IPC and does not violate your fundamental right to privacy.

Will we transfer your data outside the European Economic Area?

Unless third party cookies are disabled, limited personal data (principally your IP address and limited device information) may be stored on third party servers that are located outside the EEA. Please see our cookie policy for further details or contact our helpdesk (contact details are at the end of this notice).

What rights do you have regarding your personal data that we hold?

  • You have the right to be informed.
  • You have the right of access to your data.
  • You have the right to correct data if it is wrong.
  • You have the right to ask for your data to be deleted.
  • You have the right to restrict use of the data we hold.
  • You have the right to data portability.
  • The right to object to IPC using your data.
  • You have rights in relation to using your data for automated decision making and profiling.

Are there any consequences if you do not provide the requested data?

Yes, you might not be able to register an account.

How long will we keep your data?

Our cookie policy contains details of the retention periods for each cookie that our websites create or modify on your computer.

Data that you submit when registering here is retained for the duration of the POPPI and PANSI project, unless you request otherwise.  We regularly suspend and delete inactive accounts based on returned email reports.  

Personal data not otherwise described above will only be retained for as long as necessary to fulfil the purpose for which it was collected after which time it will be securely deleted.

We use Google Analytics to monitor the usage of our website. User-level data is retained in Google Analytics for 14 months after your use of our website.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 20 February 2019.

Who to contact if you have any questions or concerns

If you have any questions or concerns about how your personal data is being used, please contact POPPI and PANSI helpdesk support@poppi.org.uk

Other websites

Our website contains links to other websites. This privacy policy only applies to this website. When you link to other websites you should read their own privacy policies.

Cookie policy

When we provide services to you we want them to be reliable and easy to use. We also need to understand how you use our services so we can improve them.

To help us do this, when you access our websites we place a small amount of information on your computer or access device. These small files, which typically comprise a series of letters or numbers, are called cookies. 

We use these cookies to track your activity, recognise your browser/device and .

Some cookies are essential for the operation of our websites, others are not. Opting out or blocking some cookies may affect the functionality of these sites. We want to be open about the way we use cookies and to help you make informed choices about their use.

By means of this Cookie Policy we are seeking to give you clear and comprehensive information about the cookies we use including how to reject or block them.

Why we use cookies

We use cookies for the following reasons:

  • to make the website function properly for you and to enable you to make use of the services we provide
  • to remember your preferences and make the site easier for you to us
  • to collect information about how you use our website which is then anonymised and used to help us improve our services - cookies for this purpose are often described as analytical cookies
  • to collect information about your subjects of interest and use this to serve targeted advertising on other websites.

Session cookies

Cookie name type Expiry domain purpose
__utma Performance 2 years poppi.org.uk/ and pansi.org.uk/ Google Analytics*
__utmb Session hr from login poppi.org.uk/ and pansi.org.uk/ Google Analytics
__utmc Session  When the browsing session ends poppi.org.uk/ and pansi.org.uk/ Google Analytics
__utmt Performance 20 minutes poppi.org.uk/ and pansi.org.uk/ Google Analytics
__utmz Performance 6 months poppi.org.uk/ and pansi.org.uk/ Google Analytics
PHPSESSID Session When the browsing session ends poppi.org.uk/ and pansi.org.uk/ A cookie to process and remember your log in / session information.

*We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers that could be outside the European Economic Area. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.  Google's terms of service and privacy policy are available here:  http://www.google.com/intl /en_uk/analytics/tos.html

How to refuse or delete cookies

You can use the information on this page to find the name and domain of the cookies we set, so you can use your browser to delete and/or stop them being set in the future.

By doing so, you will not be able to access all of the features our websites offer (see 'Cookies that are necessary for site functioning' above).

For the use of cookies required by our open day registration process, we will ask for your prior consent to place the cookies on your computer or device. If you do not provide consent you will not be able to register online.

If you are purchasing products from our online shop some cookies placed on your computer or device will be essential for you to complete the purchase. If you block or reject these cookies, your transaction may not be completed successfully.

Instructions on refusing and deleting cookies for some popular browsers are linked below. These links take you to the browser vendor's own websites and Oxford Brookes University is not responsible for their content.

Internet Explorer

Google Chrome


Safari (Mac)

Instructions on how to delete and refuse cookies for other web browsers are available at:  http://www.allaboutcookies.org/manage-cookies/. This is not part of our website and IPC is not responsible for its content.