Lynne Robson

Paul has worked as an Associate at IPC since 2009. With many years’ experience, he has worked with local authority members, senior managers and health professionals on a wide range of consultancy projects as well as tutoring on the University’s accredited postgraduate course in commissioning and purchasing as well as our Team Manager Development Programme.

Paul’s particular strengths lie in strategy development, service review and improvement, value chain design, partnership development and outcomes-based contracting. He has over 30 years’ experience across a range of sectors to improve outcomes, manage commercial risks, and reduce costs.

Zandrea is a qualified executive coach, senior integrated manager and maintains her social work registration. She has specialised in the development and management of integrated and systemic working, with a focus on developing improved outcomes and quality through strength based practices, partnership and co production.

Chris has over 24 years’ experience working across the public and voluntary sector in the fields of health and social care, commissioning and community development. He is passionate about self-directed support and finding ways to make commissioning systems more personalised.

Caryl is an experienced researcher, undertaking a wide range of social research, evaluation work and training for local, regional and national organisations. An associate consultant with IPC since 2020, Caryl has a background in service transformation, managing change, customer care and complaint investigations in a social care setting. She has 15 years’ experience of working as a senior manager across children and adult social care, community development and implementing the Social Care and Wellbeing Act (Wales) 2014.

Simon is a qualitative research professional with 25 years’ experience of conducting and coordinating social and policy research for the public, private and tertiary sectors. He has recruited and moderated focus groups, co-ordinated public engagement exercises and conducted depth interviews in the UK and overseas, in person and remotely.

Dr Steph Lyons has significant experience of working within the health and social care sector in both adult’s and children’s services. Steph’s previous roles have encompassed front line delivery as an assistant youth support worker and as a Service Manager of a countywide homelessness prevention service. She has also worked at a strategic level as a Programme Manager.

Helen is a market and social research professional with over 25 years’ experience conducting research in the public, private and third sector. She is both a quantitative and qualitative researcher with expertise in all types of research methodology, sampling, questionnaire design, focus group moderation, interviewing, and data analysis, interpretation and reporting.

Sue has over 30 years’ experience of working in a variety of educational settings including management and teaching in mainstream and alternative school settings, university lecturing and consultancy. She has particular strengths in accessing stakeholder perspectives to support service evaluations.

Amy has significant operational and strategic experience working within the public and third sectors, supporting Public Health functions (including substance misuse, sexual health and mental health), housing support and adult and children social services. Her previous roles in England and Wales focused on commissioning and working to ensure the best possible outcomes for families and wider communities.