Team Manager Development Programme

The Team Manager Development Programme develops leadership and management skills with a real understanding of managing practice. This year-long programme is specifically aimed at social care team managers and senior practitioners across Wales.

Dates of our next programmes

Our next Team Manager Development Programme starts on 31 March 2020 in South East Wales.

Download further details, including costs, about the Team Manager Development Programme in English and in Welsh and download the latest programme dates. To book your place, check with your council's Workforce Development Manager / Training manager and once agreed that you are eligible complete this online form.  You can contact us with any queries on 01865 488353 or

How this programme works

This programme includes taught days, individual support, facilitated action learning sets and assessed assignments as well as self-study. It is divided into three modules.

An Introduction to Managing Practice Quality

  • An introduction to practice quality
  • Managing practice quality in context
  • Service users and carers at the centre of quality improvement
  • Managing demand and capacity

Evidencing Performance and Quality

  • Promoting and embedding evidence-informed practice
  • Performance management
  • Validating performance – the role of inspection and service review

Leading and Managing for Quality

  • Team leadership in social care
  • Enhancing and managing the performance of teams and individuals
  • Leading and supporting development and change

Oxford Brookes University accreditation

On successful completion of the programme, you will gain a postgraduate certificate in Managing Practice Quality in Social Care from Oxford Brookes University which equates to 60 CATS credits at postgraduate level 7. Download the student handbook in English or the student handbook in Welsh for more details.