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Team Manager Development Programme

Postgraduate Certificate in Managing Practice Quality in Social Care

IPC has been commissioned by Social Care Wales to support front-line managers to improve practice quality, manage their team effectively and handle change successfully. This leadership development programme is specifically aimed at team managers and senior practitioners across Wales.

The cost of the programme is £3,800 per person. To book a place, check with your council's Workforce Development Manager and contact or 01865 951902.

How this programme works

This programme includes facilitated small group sessions, individual support, action learning sets and assessed assignments as well as self-study. It is studied over an 18 month period and divided into three modules:

An Introduction to Managing Practice Quality

  • An introduction to practice quality
  • Managing practice quality in context
  • Service users and carers at the centre of quality improvement
  • Managing demand and capacity

Evidencing Performance and Quality

  • Promoting and embedding evidence-informed practice
  • Performance management
  • Validating performance – the role of inspection and service review

Leading and Managing for Quality

  • Team leadership in social care
  • Enhancing and managing the performance of teams and individuals
  • Leading and supporting development and change


On successful completion of the programme, you will gain a postgraduate certificate in Managing Practice Quality in Social Care from Oxford Brookes University which equates to 60 CATS credits at postgraduate level 7. Download the student handbook in English or the student handbook in Welsh below for more details.

What do former students say

“I just wanted to say how much I have enjoyed this course and it has definitely been the best post qualifying course I have been on. The content is so relevant and the standard of teaching really high. Whilst I won’t miss the assignments I am genuinely sad I am reaching the end of the course and will miss the learning and everything else.” Justine Bradney, Deputy Manager, Disabled Children Team, Children and Family Services, Newport City Council

Sasha Carter, Programme Administrator
Sasha Carter, Programme Administrator

To find out more about this programme, or to book your place contact the Programme Administration office