Working for well run evidence-based public care
IPC to consider market stability in support of the Care Bill
IPC has been asked by the Care Quality Commission (CQC) to produce an analysis of market stability covering the adult learning disability and older people’s social care market. This work is being undertaken as part of CQC’s preparations for taking on future additional responsibilities in relation to market oversight as set out by Government in the Care Bill. IPC will examine a variety of factors which may influence market stability but the major focus will be on two particular areas:
- What factors are most likely to make the market unstable?
- What constitutes a company ‘in difficulties’ and how might such a judgement be arrived at?
As part of this work IPC will consult with a sample of care providers as well as other interested parties. The project will take place over the coming months with the intention of a report being produced for CQC by the end of March 2014.
IPC has supported the Welsh Government in developing new guidance for professionals supporting older people. The guidance from the Minister for Health and Social Services sets out the responsibilities and duties on health and social care services to provide integrated arrangements for assessment and care management for older people, renewing earlier requirements. IPC worked with the Welsh Government to provide the underpinning analysis and to support the development of the guidance. A link to the new document can be found here
Most social care and support staff will encounter violence or be threatened in their work at some point but there is little research into this important matter. IPC has conducted a review for Skills for Care to gather evidence about violence against social care and support staff and to find out what support exists to tackle this violence.
The project involved a survey of social care staff and a review of research conducted since 2000. The project discovered that there has been limited research in this area so it offers a valuable additional resource for practitioners to support them in making the workplace safer for everyone. IPC will be gathering further evidence on local policies and practice which will help to contribute to a deeper understanding of this important issue.
The report can be found on the Skills for Care website here.
The IPC Network Conference will be held on 28th and 29th January 2014 at the Marriott Hotel, Cardiff. The event, 'Enabling Successful Integration', will consider the current drive to ensure that health and social care work together to deliver high quality care and support to service users and carers. The event will consider integration in England and Wales in both adults' and children's services and will draw on IPC's experience working with authorities and providers. A full agenda will be published here shortly.
Network members are entitled to a free place at the conference, with non-members welcome to attend. This year we will also welcome attendees for the day sessions to enable more public sector social care professionals to engage with us. Further details about the conference, including an agenda and booking arrangements, can be found here.
More details about the benefits of the IPC Network for your authority can be found here.
The recent Strategic Housing forOlder People (SHOP) workshops have been very successful and IPC received very good feedback from participants:
The workshops offered opportunities for great discussions and was helped by the knowledge, experience & flexibility of presenters/facilitators (Commissioner)
Gave real food for thought in terms of how to approach both customers and local authority in attempts to get them to ‘buy in’ to our review of sheltered stock (Provider)
Due to particularly high demand we will be repeating the workshop ‘Making the best use of our sheltered housing asset’ in January 2014. Details of the programme and workshop can be found on the SHOP page.
IPC conducted a review for Skills for Care's Workforce Innovation Programme which explored how care and support needs change and how the care workforce has to adapt to that change. The review sought to understand the characteristics of effective practice in integrated health and social care.
The review considered current reported practices to support workforce intelligence, planning and development, what works and what does not, key characteristics of effective practice, relevant international evidence and gaps in the evidence base. The research found that the evidence was often weak, based on the views of staff rather than relating to outcomes for service users. The range of definitions and service models means that approaches are often most effectively developed locally, although this makes comparative studies more difficult.
The report concluded that there was a need for further research to better understand what works in these areas, particularly how workforce management and development needs to be different in integrated settings. The report can be found here.
IPC has prepared a report for the Welsh Local Government Association and the Welsh NHS Confederation which analyses the long-term implications of the new Social Services and Well-being (Wales) Bill. The new Bill will set out a legal framework for care services in Wales, seeking to introduce a whole system approach. It emphasises the need to develop preventative, community based care shaped by the needs of citizens.
The Bill will be enacted during a period of significant austerity and rising demand for services, putting additional pressure on care services in Wales. The report prepared by IPC highlights a range of implications for services in Wales and emphasises the role of the Welsh Government in co-ordinating developments across the country and ensuring that resources are used wisely.
Enfield Council has welcomed the work of IPC in providing a 'great' workshop on commissioning for efficiencies at the authority. The interactive one day event was delivered to eight staff in Enfield and covered a range of topics including an exploration of the concept of ‘value for money’, using commissioning to identify opportunities to improve value for money, key elements of strategic options appraisal, cost-benefit analysis, social return on investment, multi-criteria analysis and the application of tools and techniques for decision-making on resource allocation and developing strategic business cases.
The workshop gave participants an opportunity to reflect on how they could improve their approach to commissioning. Attendees commended the event and all said how useful and informative it had been.
IPC offers a range of training, from one day workshops to courses and in-depth development programmes. The support offered can be tailored to suit individual organisations or authorities. More information about how we can support you with training and development is available here.
IPC supporting evidence-based practice in adoption reform
IPC is working with eight local authorities in the South West of England to explore future options to improve the adoption experience of local children.
This work is intended to respond to the national reform agenda for adoption, which includes a strong message for local government about the need to explore options to improve the number, speed and quality of adoptions for children and young people in the care system.
The project includes:
- A review of current examples of collaborative practice across the UK
- A review of existing strengths and challenges relating to adoption across the sub-region
- An exploration of viable options for development locally and collectively
- Support to develop selected options for change
For more information about this programme, please contact Katy Burch.
The South West Information Sharing Hub (SWISH), developed by IPC for those working in Adults' Services in the South West, is due to be extended to include Children's Services. The website provides an online information sharing community and was developed using open-source software. The site provides councils with a single point of contact for local information and a place to share tools and resources. Regional Directors of Adult Social Services (ADASS) and Directors of Children’s Services (ADCS) are investing in this system to create a sustainable approach to support the sharing of best practice. For more information please contact Jackie Potter on 01225 484088 or email: firstname.lastname@example.org. The South West Information Sharing Hub is a member only resource which can be viewed at www.swish.me.uk.
The contribution of IPC to the development of key social services legislation in Wales has been recognised by the Welsh Government. In a statement issued by the Deputy Minister for Social Services, they key recommendations of a report co-produced by the Social Services Improvement Agency for Wales (SSIA) and IPC were welcomed. The Social Services and Well-being (Wales) Bill is currently being considered by the Welsh Assembly and will require new arrangements for assessment and eligibility to be put in place.
The report, published in March 2013, draws together verbal and written feedback from a series of workshops held in 2012 and outlines a proposed framework based on this feedback. The report considers some of the dependencies and issues which will need to be addressed if it is to be successfully implemented. It is available on the SSIA website.
IPC is supporting a programme to develop communications training for social work teams in Wales. A pilot training programme funded by SSIA is being organised for four selected Welsh authorities to help teams to develop their communications skills for times of stress and challenge for clients, moving further towards an outcomes focus for social work delivery. The training will involve specialist support in workshops and mentoring for the teams involved. The pilot will then be reviewed and the experience shared with teams across Wales. More information is available on the SSIA website.