Our Team
Directors
Fiona Richardson
Director
Fiona leads the IPC team as Director. She is a very experienced consultant who leads applied research and evaluations, service improvement projects and training programmes for national and local government, health organisations, care providers and the voluntary and community sector. Fiona regularly publishes papers, articles and reports, and is a frequent speaker at national conferences and events. Her specific areas of expertise include commissioning, organisational learning and development, and the use of digital technology and data protection in care.
Professor Katy Burch
Assistant Director
Katy is part of the IPC management team and leads on applied research and evaluation for the Institute. Formerly a child care lawyer, she has extensive knowledge of children and families services across the UK. Katy has many years’ experience of leading evaluation, review and consultancy support for national government, local authorities and voluntary sector organisations.
Philip Provenzano
Assistant Director
Philip is part of the IPC management team and leads on consultancy projects for the Institute. He is an experienced manager of complex change programmes and has led a wide range of service re-design projects, often requiring some integration with other organisations. He provides expert, longer-term support relating to health and social care to members of our Academic Partnership programme.
Consultants
Mamdooh Alzyood
Associate Consultant
Mamdooh specialises in infection prevention control practices with ten years of research experience in health and life sciences. His PhD focused on exploring experiences from patients concerning prompting staff handwashing in the hospital settings. He has an extensive range of experience in working with partners, particularly health colleagues.
Claire Basden
Associate Consultant
Claire has a background in nursing with experience that includes hands-on care delivery as well as the management and professional development of community nursing teams. Claire has worked on a wide range of projects across adult health and social care, with a particular focus on service reviews, transformation and redesign.
Simon Bradley
Associate Consultant
Simon is a qualitative research professional with 25 years’ experience of conducting and coordinating social and policy research for the public, private and tertiary sectors. He has recruited and moderated focus groups, co-ordinated public engagement exercises and conducted depth interviews in the UK and overseas, in person and remotely.
Lynda Bull
Associate Consultant
Lynda is qualified social worker and an experienced local authority senior manager with over 30 years’ experience of working in statutory social care. She has been an assistant director with prime responsibility for children’s services and has been the corporate director of adult social services alongside responsibility for an extensive range of community services.
Peter Cheer
Associate Consultant
Peter has an extensive track record of work for care providers, including work on safeguarding, contingency planning and investigations, as well as operational management. He has wide ranging knowledge of all parts of the adult social care provider sector.
Sue Cooper
Associate Consultant
Sue is a qualified and registered social work professional who has a long history in local government and social care. Before joining IPC Sue worked in a variety of roles and most recently as a Statutory Corporate Director of Social Services and Wellbeing for a Welsh local authority.
Gerry Davidson
Knowledge Transfer Fellow
Gerry is a qualified social worker with extensive experience in strategic commissioning, change management, and partnership development. He has a broad range of experience in local authority, NHS and third sector settings.
Clare Dodwell
Principal Consultant
Clare has many years' operational experience working in the public and third sector in wide ranging job roles spanning public health, housing, children’s and adults’ services. Clare has substantial knowledge of the public care agenda across all age groups, together with experience of senior management roles in service delivery as well as strategic commissioning, and is committed to improving outcomes for individuals, families and communities.
Caroline Dowson
Senior Consultant
Caroline has over twenty years' experience in children's services within local authorities in both strategic and operational roles. Her expertise ranges from early help services through to safeguarding systems as well as managing an early year’s special educational needs team. Holding a PhD, Caroline was Vice Principal of an FE college, and has a background in supporting maintained and independent educational institutions to reduce inequalities.
Jonathan Gardam
Associate Consultant
Jonathan has extensive experience and expertise in leading and coordinating high level policy and research analysis, project management, performance management, business development and campaigning activity on behalf of organisations working within the health and social care sector.
Colin Green
Knowledge Transfer Fellow
Colin is an experienced former director of children’s services (DCS) and qualified social worker with a special interest in children’s social care and safeguarding. He has an excellent grasp of the broader children’s agenda.
Elise Halford
Research Assistant
Elise supports many of IPC's applied research projects. She co-ordinates the helpline support for people participating in our evaluations, including regular telephone contact with carers and families, providing them with support to participate in our surveys, focus groups and interviews.
Amy Harmsworth
Consultant
Amy has significant operational and strategic experience working within the public and third sectors, supporting Public Health functions (including substance misuse, sexual health and mental health), housing support and adult and children social services. Her previous roles in England and Wales focused on commissioning and working to ensure the best possible outcomes for families and wider communities.
John Hedge
Associate Consultant
John has worked on a wide range of social care projects including evaluative work, engagement projects plus capacity building with voluntary community sector organisations.
Dr Melanie Henwood
Visiting Research Fellow
Melanie is a health and social care researcher with considerable experience of health and social care integration and the interface between services, particularly in areas such as hospital discharge, continuing health care, and self funders. She has particular interests in qualitative research; understanding people’s experiences and giving a voice to their stories.
Anne Humphries
Associate Consultant
Anne has over twenty years’ experience as a senior manager and leader in both health and social care. She has worked in primary care on strategy, commissioning and planning services, and in adult social care during a period of major transformation.
David Jobbins
Associate Consultant
David has over 25 years’ experience working in the NHS at leadership level over a range of portfolios, particularly in change programme leadership, integration, and the commissioning of mental health.
Amy Johnson
Associate Consultant
Amy is a qualified social worker who has had a range of management experience working in local authority children’s services and the charity sector, varying from youth justice, child sexual exploitation and child protection to managing early help services and commissioning.
Åsa Johnsson Humphries
Associate Consultant
Åsa is a social work professional who has occupied a variety of social care roles in both local and central government. She has significant senior management experience in children’s services with a strong track record of staff development and service transformation.
Helen Lancaster
Associate Consultant
Helen is a market and social research professional with over 25 years’ experience conducting research in the public, private and third sector. She is both a quantitative and qualitative researcher with expertise in all types of research methodology, sampling, questionnaire design, focus group moderation, interviewing, and data analysis, interpretation and reporting.
Caryl Lewis
Associate Consultant
Caryl is an experienced researcher, undertaking a wide range of social research, evaluation work and training for local, regional and national organisations. An associate consultant with IPC since 2020, Caryl has a background in service transformation, managing change, customer care and complaint investigations in a social care setting. She has 15 years’ experience of working as a senior manager across children and adult social care, community development and implementing the Social Care and Wellbeing Act (Wales) 2014.
Ellie Macey
Assistant Consultant
Ellie has experience in a range of research projects including investigating psychiatric care liaison of older adults’ hospital admissions. During the research she helped to collect and manage data. This involved working directly with participants, colleagues from academic and clinical backgrounds, and organisations such as health charities.
Robert Maragh
Associate Consultant
Robert worked as a front-line practitioner and senior manager in multi-disciplinary services for 40 years, before becoming a freelance consultant in 2011. He has a professional background in children’s health and social care operations, policy and service development. Robert has held assignments in DfE England Innovation Project (EIP) authorities to support the implementation of children’s safeguarding, Signs of Safety, Restorative Practice and Trauma Informed approaches.
Paul McGloin
Knowledge Transfer Fellow
Paul has worked at IPC since 2009 as an Associate. With many years’ experience, he has worked with local authority members, senior managers and health professionals on a wide range of consultancy projects as well as tutoring on the University’s accredited postgraduate course in commissioning and purchasing as well as our Team Manager Development Programme.
Graeme McLaren
Principal Consultant
Graeme brings over twenty years’ experience in local and regional government, and in the voluntary and community sectors, to his role at the Institute of Public Care. Graeme leads and delivers a range of organisational change and development programmes, with a particular focus on commissioning and market shaping.
Mick Mellors
Visiting Knowledge Transfer Fellow
Mick is an experienced and effective consultant who has been a senior manager in various roles across the sector. He is a qualified social worker who has worked for local authorities and the NHS and he was the professional social care advisor for the National Institute for Health and Care Excellence (NICE). Mick is a Visiting Knowledge Transfer Fellow with the University.
Mark Molloy
Associate Consultant
Mark is a qualified social worker and has particular expertise in commissioning. Commercially and politically aware, he brings a solid understanding of current legislation plus many years’ experience in senior management positions within children’s services.
Keith Moultrie
Emeritus Professor
Keith has many years of experience in leading evaluation, development and implementation projects, and 10 years of health and social care management and practice. He is a regular speaker at national conferences, and plays advisory roles for governments, national bodies, local authority and NHS partners. His particular interests centre around system leadership, governance, commissioning and service quality.
Judith Ramsden
Associate Consultant
Judith is a qualified social worker and an experienced leader and manager. She is a former Director of People's Services, having held the statutory roles of both DCS and DASS. Before becoming a DCS, she worked in London local authorities within statutory children's services as well as being a strategic commissioning manager working across social care, schools and the health economy to improve outcomes.
Paul Riley
Associate Consultant
Paul’s particular strengths lie in strategy development, service review and improvement, value chain design, partnership development and outcomes-based contracting. He has over 30 years’ experience across a range of sectors to improve outcomes, manage commercial risks, and reduce costs.
Sarah Roberts
Associate Consultant
Sarah is a solution-focused professional with considerable experience of health and social care commissioning in both NHS and local government. Sarah has delivered commissioning functions including procurement, performance management and service improvement, system review, needs analysis and transformation.
Lynne Robson
Associate Consultant
Lynne's had a rich and varied career in education as a specialist teacher, school leader, local authority and national strategy consultant, teacher trainer and leadership coach. She works on a range of projects aimed at improving provision and support for children with special educational needs and their families.
Amy Simpson
Senior Consultant
Amy has over 15 years’ experience conducting and managing applied research studies and evaluation projects in health and social care. She has worked with teams in local and national government, the NHS and voluntary sector in a variety of subject areas including patient and public involvement, coordination of care, genomic healthcare, psychosocial impact of illness and mental health. Amy has a PhD exploring the identities of parents of children with undiagnosed genetic conditions.
Zandrea Stewart
Associate Consultant
Zandrea is a qualified executive coach, senior integrated manager and maintains her social work registration. She has specialised in the development and management of integrated and systemic working, with a focus on developing improved outcomes and quality through strength based practices, partnership and co production.
Vivien Taylor
Knowledge Transfer Fellow
Vivien is a qualified social worker and has also worked as a children’s commissioning manager for health, leading on all aspects of children’s services commissioning and joint strategic service planning.
Agnes Turnpenny
Consultant
Agnes holds a PhD in Community Care from the University of Kent. She is a social researcher with 15 years’ academic experience at UK universities and has recently joined IPC bringing with her a wealth of experience.
Chris Watson
Associate Consultant
Chris has over 24 years’ experience working across the public and voluntary sector in the fields of health and social care, commissioning and community development. He is passionate about self-directed support and finding ways to make commissioning systems more personalised.
Sally Wilcox
Associate Consultant
Sally has over 25 years of professional experience at a senior level, within the adult services sector. She specialised in the housing sector, where she operationally and strategically led on the management and development of housing and services for older people, the homeless and care leavers.
John Wilkinson
Associate Consultant
John is a qualified social worker with over 30 years experience including leadership roles in commissioning and organisational transformation. Since joining IPC in 2021 John has worked on projects in both adults and children's social care focusing particularly on market shaping.
Donna Winston
Associate Consultant
Donna is an interdisciplinary researcher with nearly 20 years of experience in both public and private sector settings. Donna’s work has informed policy and practice change at the local, regional and national level. She holds a PhD and has global research experience in three different continents.
Sue Wise
Associate Consultant
Sue has over 30 years’ experience of working in a variety of educational settings including management and teaching in mainstream and alternative school settings, university lecturing and consultancy. She has particular strengths in accessing stakeholder perspectives to support service evaluations.
Support Team
Andrew Backinsell
IT Analyst
Andrew is an IT and video specialist whose work has a strong focus on bespoke software system planning and development, testing, implementation and support. He has also used his video background to produce multi-media materials for clients.
Emma Beal
Office Administrator
Emma organises our Oxford office. Besides being the first point of contact for clients, she supplies administrative support to IPC consultants and associates as well as co-ordinating conferences and other events throughout the year.
Lynne Bennett
Programme Administrator
Lynne is a member of the Administrative Team based at Oxford Brookes University, working alongside Sasha Carter, to provide administration for the accredited training and development programmes.
Sasha Carter
Programme Administrator
Sasha is responsible for providing the comprehensive administration behind our portfolio of accredited training and development programmes. Her role encompasses, for each course, every part of the Oxford Brookes University accreditation process.
Quentin Edwards
Business Manager
Quentin oversees the Institute's finances, contracts and the administration team. He has a successful track record of managing finance and improving office processes in both large and small organisations.
Alison Harrold
Marketing and Business Development Officer
With deep experience in business-to-business marketing and helping high growth SME’s to deliver at pace, Alison manages our digital presence and brand development.
Julie Latta
Finance Administrator
A member of our administrative team, Julie is responsible for a variety of finance procedures – including purchasing processes, sales invoicing and credit control – and the monitoring and reconciliation of university financial reports.