Emma Beal

Sally has over 25 years of professional experience at a senior level, within the adult services sector. She specialised in the housing sector, where she operationally and strategically led on the management and development of housing and services for older people, the homeless and care leavers.

Åsa is a social work professional who has occupied a variety of social care roles in both local and central government. She has significant senior management experience in children’s services with a strong track record of staff development and service transformation.

Phil is an experienced senior leader specialising in commissioning across adult and children’s social care, housing and community services. He has worked collaboratively with health partners, elected members, providers and communities to deliver services that meet local needs.

Dr Tom Jefford is a qualified social worker with a history of managing youth offending services and evidence based interventions such as Multi Systemic Therapy and Functional Family Therapy. Tom’s interests include implementation science and children’s services. Tom has experience of providing services within social outcome contracts.

Caryl is an experienced researcher, undertaking a wide range of social research, evaluation work and training for local, regional and national organisations. An associate consultant with IPC since 2020, Caryl has a background in service transformation, managing change, customer care and complaint investigations in a social care setting. She has 15 years’ experience of working as a senior manager across children and adult social care, community development and implementing the Social Care and Wellbeing Act (Wales) 2014.

Keith has many years of experience in leading evaluation, development and implementation projects, and 10 years of health and social care management and practice. He is a regular speaker at national conferences, and plays advisory roles for governments, national bodies, local authority and NHS partners. His particular interests centre around system leadership, governance, commissioning and service quality.

Dr Steph Lyons has significant experience of working within the health and social care sector in both adult’s and children’s services. Steph’s previous roles have encompassed front line delivery as an assistant youth support worker and as a Service Manager of a countywide homelessness prevention service. She has also worked at a strategic level as a Programme Manager.

Melanie is a health and social care researcher with considerable experience of health and social care integration and the interface between services, particularly in areas such as hospital discharge, continuing health care, and self funders. She has particular interests in qualitative research; understanding people’s experiences and giving a voice to their stories.

Narinder has significant operational and strategic experience working in the Public Sector including roles within Social Care, Education and Scrutiny. Prior to joining IPC, Narinder was the Head of Strategic Commissioning at Birmingham Children’s Trust undertaking needs analysis, Sufficiency Planning and developing commissioning intentions for a range of children’s support services.