As Head of Independent Living at The Guinness Partnership, Robin led services for approximately 4,000 customers across the south of England, managing a team of more than 50 colleagues and overseeing key national contracts, including alarm monitoring and extra care catering.
He has extensive experience in organisational change, systems implementation, mergers and acquisitions, service transitions, quality assurance, performance reporting, and the development of management and service level agreements to improve operational performance and governance.